Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush Saga won't let the boosters accumulate when Rami reaches 6/6??

I click on the treasure chest and click on the "claim" button for the 5 boosters BUT the boosters don't accumulate. This problem just occurred today. This happens on Google Chrome and Safari. Other players have commented that they are having this very same problem. Refreshing and/or restarting the computer has no effect.

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Got an answer today from King Care Tech JV who said the problem will remain with RAMI and DIDI in Facebook until the next game app version is released. Could be some weeks away. It's not a solution but they're are NOT going to fix the glitches in this version...

George, until the next game app update?

Hi everyone! Thanks for letting us know, as @Elsa said we have reported this to our game team to investigate.
We are so sorry about this and we hope to have an update soon :-)

I've had the same problem for a couple of days now. Also wont give my the color bomb when I feed Rami 1/6 or on the daily prize. I received an email saying the problem was fixed. Not True!! Problem still exists!

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Accepted answers

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Hi everyone! Thanks for letting us know, as @Elsa said we have reported this to our game team to investigate.
We are so sorry about this and we hope to have an update soon :-)

I've had the same problem for a couple of days now. Also wont give my the color bomb when I feed Rami 1/6 or on the daily prize. I received an email saying the problem was fixed. Not True!! Problem still exists!

Got an answer today from King Care Tech JV who said the problem will remain with RAMI and DIDI in Facebook until the next game app version is released. Could be some weeks away. It's not a solution but they're are NOT going to fix the glitches in this version...

George, until the next game app update?

Musical event
I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Help
Help
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
support team
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under investigation: Music event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…