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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I purchased a bundle with 10 gold and 1 hr play. You got the money I received the gold bars but not the hr play. Can I have my hour or refund me my money please .
Hello @steros🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you did not receive your purchased items into your game! You will have to contact King Customer Support as the purchase query includes your personal details.
If you are playing on a computer - through Facebook browser, please use this link to send your complaint --> https://soporto.king.com/contact;
If you are playing on a mobile device or the App version on Windows 10/11, follow these steps --> Click on the the Pink Cog wheel -- click on ? icon -- go down to "My Purchases" -- select the option that best suits you and click on it -- scroll down all the way till you see "Contact Us" -- fill the form and send your complaint.
If you have any further questions, please reply back by typing in the blank box given below🍫🍫
Thank you for the input dear @UncleBobby1🙏
We cannot do anything because we are also players like you!
But, being Moderators, we can personally talk to the Community In-charge team, and report the issues & glitches! We also give players "accurate" suggestions on what to do in case of an issue or glitch😉
Contact the Help Desk, moderators can do nothing.
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Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available
Comprei no jogo e não chegou a compra
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
