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It is for the third day now that I can't go on playing. When I finish a level and get a booster, the board freezes so that I have to shut down and reload. I am playing on pc, Chrome through Facebook. Please help !
No fix on this yet.
I stop playing too. This isn't funny anymore. I get more and more problems and it all started since the Buddy Challenge came in. When I finish a level and get a spaceship, it freezes and I have to reload again. Doing this I loose my boosters. It also freezes when I buy a booster, every time again.
Come on king can u fix it its so annoying
I have the same problem Using Chrome have to exit the game and when I come back any stars I have earned are gone and any lives from friends are gone . I am not playing until this is fixed !!!!!!!!!!
Game freezes, do not get Spaceship, have to reload &scroll everytime. please fix!Google Chrome, PC
Haveing same prob is there a fix for it
i have the same problem on windows 7. very annoying!!!
having the same problem and it's driving me nuts ! After every level I have to restart the app because it freezes at the helmet. How do you report the problem if that's what needs to be done
Same thing is happening here, Windows 7, Mozilla Firefox. Game freezing after finishing a level, the helmet shows but not the "Sweet"-button. Have to restart the game each time when I'm still filling the helmet. Please fix.
Hi marygor, you are the first person reporting the freeze on a browser. I will keep my eyes open here during the weekend to see if anyone else reports this on a browser. Thanks for letting us know.
Its doing that to me as well, chrome windows 7
Same here. Every time I get a space ship my game freezes and I have to refresh. Such a pain as I have to scroll back to get to where I want to play, which is not always the top level. I don't lose anything but it's wasting lots of time and wearing out my scrolling finger! Windows 10 on Firefox.
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Hi marygor, no one has yet reported this through a browser. It has been reported quite a lot with Windows 10 crashing. I am going to keep my eye open to see if this might be more than just a Windows problem. Thanks for letting us know.
This is going on since the Buddy Challenge started and I also have it on Mozilla, so it is not a Windows problem !! I don't want this Buddy Challenge, don't want to play with an unknown person that I didn't gave permission to show up on my desk. Sharing my photo and name to strangers outside of my Facebook friends list - is against GDPR regulations here in Europe !
I hear you and Barry posted in another message that he has already reported this. Unfortunately or maybe fortunately I am just a volunteer that comes here to help answer the questions. Then I turn over the glitches and things like this to a King Admin who then turns it over to the studio. I know that she has repeatedly reported the Buddy Challenge but I am not privy to what they plan to do about it. But thanks for writing here.
This freezing issue is not a Windows problem because I also have it with Mozilla.
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
