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Problems with Android version
The android version goes straight to "Play" the level you are on when it starts. No option to even select boosters. This also appears to "lose" the helmet. i.e. if you exit out and restart it insists you play the level you are on and does not remember if you have a helmet. (Level 2865 and others)
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Answers
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Hi Robert, you are the first person reporting that you cannot select the boosters before you play the level. I will keep my eyes open in the next couple of days to see if anyone else reports this. In the meantime, could you possibly do a print screen so that I can get a better idea of what's happening?
Regarding the Space Dash/Helmet challenge, are you able to "x" out of the suggested level and do your own level? Also if you do exit out of any level it's going to stop the challenge until you win a level on the first try and then it will start again. You have to continue to clear these levels on the first try in order for the challenge to advance.
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"Regarding the Space Dash/Helmet challenge, are you able to "x" out of the suggested level and do your own level? Also if you do exit out of any level it's going to stop the challenge until you win a level on the first try and then it will start again. You have to continue to clear these levels on the first try in order for the challenge to advance."
Yes, but I lose a life. If I have a helmet from previous playing and I exit the app, going back in as shown above results in the helmet disappearing. i.e. it does not show even when playing that first game.
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If the level opens and then you exit out of it you are going to lose a life. Yes the helmet will disappear until you play the next level and clear it on the first try, then you will see it pop up again saying that you are now getting a color bomb for the next level."Regarding the Space Dash/Helmet challenge, are you able to "x" out of the suggested level and do your own level? Also if you do exit out of any level it's going to stop the challenge until you win a level on the first try and then it will start again. You have to continue to clear these levels on the first try in order for the challenge to advance."
Yes, but I lose a life. If I have a helmet from previous playing and I exit the app, going back in as shown above results in the helmet disappearing. i.e. it does not show even when playing that first game.
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No. The helmet boosters do not appear at all when I Play even though I had them the last time I exited the app. I understand I lose a life (I am on level 38xx) but with the app the way it is I am not being given any choice of what level to play."Regarding the Space Dash/Helmet challenge, are you able to "x" out of the suggested level and do your own level? Also if you do exit out of any level it's going to stop the challenge until you win a level on the first try and then it will start again. You have to continue to clear these levels on the first try in order for the challenge to advance."
Yes, but I lose a life. If I have a helmet from previous playing and I exit the app, going back in as shown above results in the helmet disappearing. i.e. it does not show even when playing that first game.
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Same issue reported elsewhere .. https://care.king.com/en/candy-crush-saga/starting-a-game-now-misses-main-screen
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Hi Robert, thanks for writing back. I just elevated this to a King Admin so she will see it on Monday when she is back in the office. I will show her this message and the other link that you just gave me.
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