DennisWong: lost my level which is 4000+

Question

Here is DennisWong. 
I lost my level after connecting to my facebook intending to save my status; the result is to have me started from level 1.
I am on level 4000+. Please let me know how to get back to the latest level. Thanks in advance

JustPlaying · Accepted Answer

Hi @dwong0511 Welcome to the Candy Crush Friends Community

Based on  how high your level is (congrats on that) I think you were meaning to post in the Candy Crush Saga Community but I should be able to answer your question since the answer is the same.

Please follow the instructions in this FAQ to retrieve your progress. If all else fails there is a link at the bottom to a form to fill out to have Customer Care help you get it back.