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Restored from iPad and now I've lost my rank!
My iPad memory was almost used up so i backed up to iTunes, reset and then restored. My boosters are there, and I'm at the correct level (2270's) but I was a rank 52 and now I'm back to 1😦 All my gold bars are gone as well, and my username and avatar are also gone. How can I be restored to the correct rank? I can deal with the other stuff, but reaching 52 was hard and there should be a way to restore. Please help!
Comments
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Hi @ouija09, were you playing the game through Facebook or the Kingdom? You should never lose your gold bars. I'm going to ask you to please complete this contact form and let them know what's going on. It is the weekend so you won't hear back from them today. Also, if they are able to restore your rank, can you please write back here and let me know so that I will have an answer for anyone who writes about this in the future? Here is the link for the contact form:
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