I'm not getting my gold bars

Hello @smeshaw1234🤗 Hearty Welcome to our sweet King Community!

I am sorry!! Can you provide as many details as possible -- which device are you using? Which game are you playing?

If you are playing Candy Crush Saga, is it a feature that you did not receive the Gold Bars from... for example - Episode Race, etc., or is it something else?

Hope to hear from you soon🍫🍫

Hello @fee123🤗 A Warm Welcome to our sweet King Community!

I am sorry to hear about the issue in your game! Few questions for my clarification please....

1. Are you playing Candy Crush Saga?
2. Which device are you using?
3. From which event(s) you did not receive the rewards from?
4. Do you have a strong internet connection?
5. Do you see an "error" message when you try to collect the rewards?

To reply back, you can simply type in the blank box given below🍫🍫