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I lost my gold bars around 1100 when I saved my progress how can I get it back
Oh dear, yes Facebook, I don't understand how that works, but do contact Player Support. This below is a link to a similar post which has an answer from one of the moderators which might also help you
I reached level 876 and then saved for the first time. I had around 1100 gold and boosters till this level but then I got to save my progress through Facebook, then I lost everything
Hi @Kiran_122 If you started a new game of Candy Crush from level 1 and then saved it for the first time to your previous login then you will keep your boosters but lose the gold. Is this what happened?
If it is the first time you saved the game under a brand new login, or if it was a previously saved game then the gold should get added and saved with each subsequent save. If this is what happened, then contact Support through the app. Use Settings (the cogwheel on your map screen), then the ? symbol and scroll through the options until you see "contact us" at the bottom.