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Hello again @MoiCanada🙋♀️ Thanks a lot for replying back and posting the screenshot!
Sorry, I did not know that we cannot open the Envelope if we do not have any requests/lives there!!
The number 17/20 --> it is the number of lives we can use in a day. You have used 3 as of now, and you can use 17 more till 12:00 am tonight. Once it is 12 am, the number will change back to 20/20.
The number 0/200 (in Green box) --> It shows how many saved lives you have in the game. Unfortunately, you do not have any as the number is 0.
I would suggest you to send a complaint to the King Player Support team and inform them that you are not receiving any lives. You can use this link --> https://soporto.king.com/contact
Hello @MoiCanada would you mind adding me to your game please? I know that people receive the lives I send them, so I would like to try and send you lives to see if you receive them. Please feel free to Unfriend me once I have proved that you can receive lives from me.
Please click on the link below