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Why can't Opt Out of Candy Royale!
Answers
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Hey there, folks.
If this issue is a tipping point for you to carry on with the game (or not). it's probably best for you to uninstall it; as nobody (but nobody) from King that are in position to do anything about it (judging from this thread, nearly 11 months ago) gives a f*** (but they will eagerly take revenue from unsuspecting players)...
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Hello @Essayice🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear that you did not receive the promised amount of Gold Bars after finishing Candy Royale weekend special edition!! The Candy Team is trying to fix this glitch, but not sure what happened!! I will find out the update from our Community In-charge👍️
But in the meantime, please contact the King Player Support team and send a complaint about the change in the reward.
If you are playing on a computer browser on Facebook, please use this link to send your complaint --> https://soporto.king.com/contact
If you are playing on mobile device or the App version on Windows 10/11, you can send your complaint directly from your game⬇️
- Click on the Pink Cogwheel located in the top right corner of the game map screen;
- Click on the ? icon in Settings window;
- Go down to "Events" and click on it;
- Select "Candy Royale" and click on it;
- Scroll down all the way till you see "Contact Us" button and click on it;
- Fill out the form and send your complaint.
The first response you receive will be an automated email with general tips, which you do not have to pay attention to. Please wait up to (for) 72 hours to receive a response from an actual agent.
If you have any other questions or need further assistance, please reply back by typing in the blank box given below.
Hope everything goes well and you will receive your GB quickly🍫🍫
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Ya know for about close to 2 months I have stayed away from Candy Crush due to how the game has become a headache for me and since I left, I've never been happier. I have a found a game that allows you to have fun and not get bogged down in having to burns Gold Bars or be stuck having to repeat a level over and over again and that game is Dream Mania. I encourage all of you to go play that game on your devices and allow yourself to relax and actually have fun playing a game.
