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candy crush jelly saga won't load

kelseli1
kelseli1 Posts: 10

Level 2

it starts that completely shuts down. I have uninstalled several times, nothing helps


HELP!!!!!

Answers

  • kiara_wael
    kiara_wael Posts: 156,983

    Hi and Welcome to the King Community

    This Candy Crush Saga forum but not to worry will move to correct forum

    @Princess_Jessica

  • Princess_Jessica
    Princess_Jessica Posts: 9,310

    Hi please do not uninstall as you will lose everything. I think the update yesterday is giving us a problem. I do not have a problem on my phone, but it sounds like you are on PC's

    Log out of your game and let it set a few seconds, then log back in with your email and password. That should do it. I just checked my game and it is working fine. 💕

    This issue has been reported and we should know more tomorrow 🤗

  • kelseli1
    kelseli1 Posts: 10

    Level 2

    I appreciate your response, but the game never gets to a point that I can log in, the first screen appears, then just abruptly closes, nothing loads

Hey! Would you like to give us your opinion?