Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hello. After passing a level, the game does not progress to the next level. It works when you exit the game and enter it again.
It's the same when I play the previous levels, thank you
When it exceeds the 15516 level, the screen goes dark and there is no movement. This problem also occurs on the computer, I have had this problem for 3 days.
Thank you for the screenshot @zübeyde_
What is happening once you play & win level # 15516? Do you see the screen with Tiffi & the Stars with the score you have achieved?
Hello. I am using the latest version of Android on my phone and Windows 10 on my computer.
Hi @zübeyde_ 🤗 Good Morning!
Which device are you using? Can you please show me a screenshot of your game map?
To post the screenshot, click on the 2nd icon located in the bottom left corner of the comment box 🍫🍫
Hello. Thanks for your reply.But the problem still persists and I can't move to the next level.I'm at level 15516 and I can't progress
thank you.
Hello @zübeyde_ 🤗 Welcome back to our sweet King Community!
Looks like there is an issue in the game! We have received multiple complaints as of now about this issue.
Please send a complaint to the King Player Support team, so that they can record all the complaints. Let me know if you need help to send your complaint.
To reply back, you can type in the blank box given below🍫🍫
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
