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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Screen goes black after showing ad (Edited by CM: Reported to the Studio)!
Answers
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Nooow something happened: I can play again!
For now it seems to work, let‘s see if it‘s stable…
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Something changed: I can play again!
Let‘s see if this is it now. Fingers crossed!
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After all the nagging I want to say Thank you to the King-Team!
Now the game seems to work again. It‘s really great to see that the community is heard here. Thanks for the support!
Cheers
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Hello @smoothmate🤗 A Warm Welcome to our sweet King Community!
I am glad to hear that the issue was cleared and you are able to play the game again🤩
With regards to the automated email --> that is the generic response we all receive after sending a complaint. The tips works for simple issues like game crashing, etc.,
But, all other players will have to wait for (up to) 72 hours to hear back from a real agent. After 3 days, you can send a reply thorough that automated email itself and remind the team that you are still waiting for assistance. Somebody will reach out to you soon. This is just for future reference😉
Enjoy your game and have a wonderful rest of the week 🍫🍫
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My ad give me no prizes after it turns black then is stuck on Jewel Match king ad. I get no free moves or prizes on level 8222
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Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported to the game team . for mor info Here
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Hello. After passing a level in the game, I cannot go to the next level. The game goes black and freezes. this happens on both computer and phone.
help me
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That’s what happened to me I wrote to support but didn’t really know how to describe it. I was fighting so much with connection issues Now I finally get my connection issues resolved I had gotten to level37 now I’m back starting at level 1 oh well
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Hello. The game is now working. There is no problem for now. Thank you very much.
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It’s still happening after deleting app and downloading again.
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