Screen goes black after showing ad (Edited by CM: Reported to the Studio)!

Ronmill

Happens with all ads have cleared cache deleted app and reinstalled turned tablet on and off seems waste of time playing it now

JoeyAva

Made no difference unfortunately

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting. This issues has been reported. In the meantime please force close the Apps and log in again

Daz_Seaton

After watching certain ads screen goes black and game freezes. Samsung a52s. Latest game version. Lose all streaks. Very annoying

JaniceWatts

Every time I watch an ad to earn boosters to continue playing my screen goes black I cannot continue. Anytime I watch an ad my screen turns black and will not continue with the game. Why is this?

Ronmill

Same issue thought it was my android tablet tried on my phone worked fine for 1st ad then started screen of death on next ad, get it sorted or people will leave i am on level 11443 but will go back to my older games and delete candy crush and all king games think there will be a lot of people thinking same as mehave tried deleting app and reinstalling and switching phone and tablet on and off still same

francientje

The same here, everytime after watching add the screen turns black. Since 2 days

Gugubest

The screen becomes black after watching ads. I have to close the app.

QueenB

Thank you all for reaching and reporting the issue with the ads!

This has been flagged to the team and we're working as fast as we can to take care of this hiccup.

Apologies for the inconvenience caused and try avoiding watching ads for now and check the game again in a couple of hours 👍

luisprimero

https://community.king.com/en/candy-crush-saga/discussion/comment/2965741#Comment_2965741

*Edited by CM: Oops! Please repost in English so everyone can understand - Our House Rules