Candy Crush Saga

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candy crush

aysun

I emailed before. lives are coming but when I look at the message box, there is no life.

this situation is very frustrating. and I have to wait 30 minutes..

I play candy crush from facebook on computer

please help

Welcome! 👋

Comments

Buddy_L._Jackson

So !! Where are the promised explanations ??

Buddy_L._Jackson

King ignores comments . I am at level 3407 - spent a lot of money with King to get there -- I expect apology consolation deposit of 300 gold bars to my account for King.s loss of my 506 lives.
https://www.facebook.com/buddy.l.jackson

Buddy_L._Jackson

Go for it fellow Saga players - I received a total of 100 gold bars as compensation for my lost lives.
Never Say Never !!
Their latest email follows:

In a message dated 12/24/2018 10:27:26 AM Eastern Standard Time, replyto.candycrush@king.com writes:

Hi Buddy,

Thanks a lot for coming back to us.

We are sorry to read that you have lost your lives.

We cannot credit you with 300 Gold Bars, but I have added an extra 50 Gold Bars in your game.

We hope for your understanding.

Please let me know if you have any questions left.

Kind regards,

Tsira

King Player Relations

Buddy_L._Jackson

Yes !!

Creative_Elsa

Seriously @Budd_L_Jackson, when was the last time you got things for free in this world? Oh yes, you can always expect to get free rewards and you can always expect to get a free daily bonus, but do you really feel that your expectations are reasonable suggesting that King gives you 300 gold bars because you lost your lives?

Buddy_L._Jackson

https://www.facebook.com/buddy.l.jackson

I had 506 lives saved. I ask for compensation for Kings deletion of my lives.

Cezdiamond

Hi all! I am speaking with the game team, they are still working hard on this, we hope to have an update soon.

Thanks so much!

Creative_Elsa

Hi @kevinmokayajr, I choose not to play any of my Candy Crush games on Windows 10 with Facebook. I only play through the kingdom because I don't get the glitches like the players are reporting with Facebook.

kevinmokayajr

The app cannot be able to connect to facebook on windows 10. What is the issue?

Creative_Elsa

NO @Buddy_L_Jackson they have not found a solution for the lives yet. King cannot compensate you for lost lives so why are you mentioning this again?

Buddy_L._Jackson

Your developers have apparently found a resolution to the lost lives issue on Candy Crush Saga.

Accordingly following is Buddy and Vivian Jackson's claim for sustained losses:

Buddy ---- https://www.facebook.com/buddy.l.jackson

I had 506 lives saved. I am requesting compensation for Kings deletion of my lives.

Vivian -- https://www.facebook.com/vivian.jackson.5817

I had 230 lives saved. I ask for compensation for Kings deletion of my lives.

Creative_Elsa

Hi @asyun, it's not going to get fixed overnight so we all need to be patient. This started about 5 weeks ago and the last time this happened was last summer and took weeks until it was fixed.

aysun

still not improved

Creative_Elsa

HI @aysun,

This is a glitch that has already been reported to the studio. You can follow and post a message on the link below. When the Community Manager has an update on this, she will be posting the update on this link.

https://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p1

Comments

Buddy_L._Jackson

So !! Where are the promised explanations ??

Buddy_L._Jackson

Go for it fellow Saga players - I received a total of 100 gold bars as compensation for my lost lives.
Never Say Never !!
Their latest email follows:

In a message dated 12/24/2018 10:27:26 AM Eastern Standard Time, replyto.candycrush@king.com writes:

Hi Buddy,

Thanks a lot for coming back to us.

We are sorry to read that you have lost your lives.

We cannot credit you with 300 Gold Bars, but I have added an extra 50 Gold Bars in your game.

We hope for your understanding.

Please let me know if you have any questions left.

Kind regards,

Tsira

King Player Relations

Buddy_L._Jackson

Yes !!

Creative_Elsa

Buddy_L._Jackson

https://www.facebook.com/buddy.l.jackson

I had 506 lives saved. I ask for compensation for Kings deletion of my lives.

Cezdiamond

Hi all! I am speaking with the game team, they are still working hard on this, we hope to have an update soon.

Thanks so much!

Creative_Elsa

kevinmokayajr

The app cannot be able to connect to facebook on windows 10. What is the issue?

Creative_Elsa

NO @Buddy_L_Jackson they have not found a solution for the lives yet. King cannot compensate you for lost lives so why are you mentioning this again?

Buddy_L._Jackson

Your developers have apparently found a resolution to the lost lives issue on Candy Crush Saga.

Accordingly following is Buddy and Vivian Jackson's claim for sustained losses:

Buddy ---- https://www.facebook.com/buddy.l.jackson

I had 506 lives saved. I am requesting compensation for Kings deletion of my lives.

Vivian -- https://www.facebook.com/vivian.jackson.5817

I had 230 lives saved. I ask for compensation for Kings deletion of my lives.

Creative_Elsa

Hi @asyun, it's not going to get fixed overnight so we all need to be patient. This started about 5 weeks ago and the last time this happened was last summer and took weeks until it was fixed.

aysun

still not improved

Creative_Elsa

HI @aysun,

https://community.king.com/en/candy-crush-saga/discussion/234296/why-cant-i-send-or-receive-lives-from-friends/p1