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jayney71 · December 2018

Hi Elsa... Can you tell me how to play via Kingdom? I've followed other instructions but when I go back to the game I can still only log in with Facebook.... which doesn't work 🙄. Thanks J

_Elsa_ · December 2018

Hi @jayney71, you can only play through the Kingdom on Windows 10 or a mobile device or through king.com. Where are you playing the game?

jayney71 · December 2018

I'm on a mobile running Windows 10, but I can't play via Kingdom.

_Elsa_ · December 2018

What brand mobile do you have because I can’t use Windows 10 on my iPhone?

jayney71 · December 2018

I've got a Microsoft Lumia 950..... and nothing else seems to be a problem.

aleator · December 2018

Thank you for this information Elsa!

_Elsa_ · December 2018

You're welcome @aleator. I just wish that I could fix everyone's game.

jayney71 · December 2018

Please can someone help me play CC via the Kingdom? I've done everything as per the instructions but when I click on Return to game I still get the same options.. Either Play( which takes me back to level 1) or connect with Facebook (which doesn't work) 🙄 So how do I play via the Kingdom?

_Elsa_ · December 2018

Hi @jayney71, I'm going to play the guessing game here with you because I don't know anything about your phone. But let's try some troubleshooting first ok? Here is one that I found for you: https://www.windowslatest.com/2017/08/07/fix-lumia-950-random-reboots/

Now when you open the game, are you able to see the Kingdom icon on the bottom right?

jayney71 · December 2018

I see it bottom left and have clicked on it and registered etc.....

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