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On my iPad the hub is showing but does nothing when I click on it. On my phone it’s not showing at all. I have deleted and downloaded again and tried all the steps I could think of. I just downloaded candy crush a few days ago.
Hi everyone,
Apologies for the inconvenience caused when exploring the Hub. The team is aware of this issue and are currently working on improving it!
If it disappears again, it means they are working on it and it should appear soon again in your game. If not, there is always a group of players who won't see certain features so there could also be a chance that your game might be part of this group.
Hello @irishblues0324 yes, it is pretty bad but to be honest it is just a normal day for King to be getting things wrong.
Luckily for you and me the Hub isn't required to play in the All Stars competition. With or without the Hub we will still be able to play.
Pretty bad that this is happening and such a massive tournament begins tomorrow. I would like to think it would be taken care of.
Hello @irishblues0324 the All Stars Hub being missing, or not working, or freezing the game are issues that are affecting a lot of people at the moment, so far King hasn't done anything about.
My Hub has been missing for over a week now and all I can do is wait and hope that King sort the issue before the 28th. It is quite ridiculous really as I keep getting an in-game pop-up telling me to check the Hub, but my Hub has disappeared.
Hello @irishblues0324🤗 A Warm Welcome to our sweet King Community!
Are you talking about the icon that you see at the left side of the game map screen? OR is it the Pop-up that appears as soon as we open the game?
And, you said you have just downloaded the game few days ago! Which level are you at right now?
To reply back, you can simply type in the blank box given below🍫🍫
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
