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How do the hub?
irishblues0324
Posts: 11
Level 2
in Support
On my iPad the hub is showing but does nothing when I click on it. On my phone it’s not showing at all. I have deleted and downloaded again and tried all the steps I could think of. I just downloaded candy crush a few days ago.
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Answers
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Hello @irishblues0324🤗 A Warm Welcome to our sweet King Community!
Are you talking about the icon that you see at the left side of the game map screen? OR is it the Pop-up that appears as soon as we open the game?
And, you said you have just downloaded the game few days ago! Which level are you at right now?
To reply back, you can simply type in the blank box given below🍫🍫
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Hello @irishblues0324 the All Stars Hub being missing, or not working, or freezing the game are issues that are affecting a lot of people at the moment, so far King hasn't done anything about.
My Hub has been missing for over a week now and all I can do is wait and hope that King sort the issue before the 28th. It is quite ridiculous really as I keep getting an in-game pop-up telling me to check the Hub, but my Hub has disappeared.
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Pretty bad that this is happening and such a massive tournament begins tomorrow. I would like to think it would be taken care of.
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Hello @irishblues0324 yes, it is pretty bad but to be honest it is just a normal day for King to be getting things wrong.
Luckily for you and me the Hub isn't required to play in the All Stars competition. With or without the Hub we will still be able to play.
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Hi everyone,
Apologies for the inconvenience caused when exploring the Hub. The team is aware of this issue and are currently working on improving it!
If it disappears again, it means they are working on it and it should appear soon again in your game. If not, there is always a group of players who won't see certain features so there could also be a chance that your game might be part of this group.
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