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I have up to date software it’s fine on my mobile?
Thank you - you helped solve my problem. Much appreciated.
my phone is android The newest version. My computer is Windows 10. Why are you closing the discussion? The problem is not solved.
Hello. Same problem again. After confirming a level in the game, I cannot move on to the next level. The screen goes black and freezes. This happens on both the computer and the phone.
Hi and welcome to the King Community
Please check this page Here, If not works Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…