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Can anyone explain this? It won’t match or clear. Thanks for your help.
That red key is supposed to be orange and you need to match it with orange candies to make it disappear. The red keys are a deeper red colour. And yes, the ones that actually do look orange are supposed to be yellow and need to be matched with yellow candies.
Hello again @penken🙋♀️
I forgot to mention above… As per the tip, if you notice the "key hole" the shape is oval - which is of an Orange Candy! So, if you see that same key in your next try, please match it with the Orange candies and the locks will be opened👍️
Hello dear @penken🤗 Welcome back to the Community!
I am sorry to hear that you are experiencing the issue with the keys!!
This issue was reported to the Studio, and they are working on it! But it looks like it's going to take a while! I am glad to say that one of our Community Managers found a trick that will help us…
This is tip —> Check the candy shapes inside the key ring hole as this matches the candy shapes that the keys should be matched with, instead of the colors of the keys which can be unreliable.
I tried this trick and it does help🤩
Please let me know how it goes for you😍
I read that its already under investigation. Might want to send an email to customer service. Good luck
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I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…