Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE

Ads play and reward never appears for more than 15 days now

Options
Angelique_D
Angelique_D Posts: 8 Level 2
in Support

This is becoming increasingly frustrating as whenever you choose to play an ad the reward never appears…instead you get a black screen

Flag · Helpful Sweet Love Haha

Answers

  • kiara_wael
    kiara_wael Posts: 146,508 Candy Moderator
    Options

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

    Flag · Helpful Sweet Love 1Haha
  • kiara_wael
    kiara_wael Posts: 146,508 Candy Moderator
    Options

    Hi and Welcome to the King Community

    Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

    This also means that the video ads will not always be available and not found in all player's games or on all devices.

    So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

    For more Info Here

    Flag · Helpful Sweet Love Haha
  • Angelique_D
    Angelique_D Posts: 8 Level 2
    Options

    This doesn't answer my question. The ads feature is not new and cannot be considered after two three years a test feature in the game. Please fix the glitches…

    Flag · Helpful Sweet Love Haha
  • Angelique_D
    Angelique_D Posts: 8 Level 2
    Options

    I play the ads but not get the reward 😕

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories