Retrieve my progress

anesthetist · April 17

Hi.l have been playing candy crush saga for 5 years .recently l have had connection problem .l reinstalled the game.Now l can't retrieve my progress. Please help me

FluffyDinosaur · April 17

Hello there, I'm so sorry to hear that! Please follow the guide here and let me know if it works for you 😊

anesthetist · April 18

Hi.l can't see the guide!!!

anesthetist · April 18

I am really disappointed to get my progress back.😔

anesthetist · April 18

Hi,l read all the guide .leave good connection to internet but the game keeps telling me you have connection error or you are offline. I haven't shared the game with anyone.

anesthetist · April 18

Screenshot_20240418_164118_Candy Crush Saga.jpg

I couldn't get connected yet😔

PummyRaj · April 18

Hello @anesthetist🤗 A Warm Welcome to the King Community!

Which device are you using?

anesthetist · April 19

Hi my friend.I am using cell phone Samsung galaxy s 20(android)

*Edited by CM: That's too much personal information - Our House Rules

PummyRaj · April 19

Hello @anesthetist🤗 Good Morning/Good Afternoon!

Thank you for letting me know that you are using an Android device.

Let me check something and get back to you as soon as I can!

christinewupp · April 19

You are posting all manner of personal information here @anesthetist ! Your phone number and your email….. Please beware this is a public forum and anyone has access to these data!

anesthetist · April 19

https://community.king.com/en/candy-crush-saga/discussion/comment/3033621#Comment_3033621

How can I delete this post

Retrieve my progress

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