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Hi.l have been playing candy crush saga for 5 years .recently l have had connection problem .l reinstalled the game.Now l can't retrieve my progress. Please help me
Hello again @anesthetist🙋♀️
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How can I delete this post
You are posting all manner of personal information here @anesthetist ! Your phone number and your email….. Please beware this is a public forum and anyone has access to these data!
Hello @anesthetist🤗 Good Morning/Good Afternoon!
Thank you for letting me know that you are using an Android device.
Let me check something and get back to you as soon as I can!
Hi my friend.I am using cell phone Samsung galaxy s 20(android)
*Edited by CM: That's too much personal information - Our House Rules
Hello @anesthetist🤗 A Warm Welcome to the King Community!
Which device are you using?
I couldn't get connected yet😔
Hi,l read all the guide .leave good connection to internet but the game keeps telling me you have connection error or you are offline. I haven't shared the game with anyone.
I am really disappointed to get my progress back.😔
Hi.l can't see the guide!!!
Hello there, I'm so sorry to hear that! Please follow the guide here and let me know if it works for you 😊
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I can play Candy Crush as long as I don't log in using Facebook, but when I log in with Facebook to retrieve my my account, Gold bars, and my level, i get a "Connection Error" try again later. I have uninstalled and reinstalled the game 3 times and it's always the same. I'm playing on my PC Windows 11. It just started…
Hi! I spun my daily reward wheel and recieved my 2hr colour bomb. But it won't activate. Any ideas please? X
I’m having an issue where I might be in the middle of playing a level, or even recently won, but it hasn’t transitioned to the next phase and have to put my phone down or look up a message in another app. When I come back to the game it restarts the app and I lose my progress, ultimately then losing the level and the…
Hola buenos días...como puedo ver videos para que me de premios por favor
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
