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I was playing in the Final Round & now tge all stars isnt on my app
kolemani81
Posts: 3
Level 1
in Support
Hello. I'm a little stressed because i was in 1st place lead for first round of the finals. After beating a level,a Yeti mission popped up on my screen and i closed it out but now i cant see the leader board anymore nor any of the All-Star Hub and options. Please tell me i did not lose my place. I really hope all my progress didnt just reset because i've spent a lot on boosters and spend a lot of time getting to 1st place.
Sorry for the stressful soubding post.
Does anyone know whats happening with my app? Am i kicked off?
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Answers
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Hi and Welcome to the King Community
Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if the leaderboard appears again.
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Hello Kiara. Thank you for your reply! I dont know what happened but all my progress and leader board position reappeared. That was strange but i appreciate your help. I saw another post after i posted this one and it addressed the same issue. If anything like that happens again i'll definitely try what you advised. Thank you!
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Hello @kolemani81🤗 A Warm Welcome to the King Community!
It is just a glitch and many of us are experiencing that! Please don't worry! To replay/play a level with Purple candies and winning is the trick!
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