Welcome to the Candy Crush Saga Community
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"Hello I didn't get my reward even though I won the royal cup Thank you"
It's best to use only English per community guidelines but this is what I got with a rough google translate. In this case (if the translation is correct), it would be best to post screen shots off the issue. Sorry I can't be much help outside of that and gl!
Hi and Welcome to the King Community
We only use English in the King Community to ensure that everyone understands and can be understood.
Therefore, I'm going to close this thread for now. Please feel free to re-post your question in English and one of our members will be happy to help you.
Thanks for your understanding and have a lovely day!