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I think this is caused by some update installed or software running when you launch the game. Hard to tell without an access.term paper said:I have a kingdom account but i can’t get into it to save games. It says oops there is an error and I can’t get free spins as it says I’m not connected to internet. From what I have read I will have to close app and redo. Can I please get help with remaining on same level and keeping my candies etc.