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I just passed the level in for place and my gold bars wasn’t added
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Did you take a screenshot? I find anytime I win a contest or achieve anything on the game to take a screenshot before you "claim" the prize. Customer service is pretty helpful and you should get an email back almost immediately. Even if you didn't get a screenshot of it the customer service team is usually pretty great about making things right. After all there is an occasional glitch at least I have had issues with not receiving bars or boosters or even having them disappear. 99.9 percent of the time customer service not only make it right but do it in a timely manner. Good luck
Hello @mvasquez unfortunately there is an issue with the Episode Race that results in some players not receiving their gold bars.
Currently there is no fix for the issue, so to receive your missing gold bars all you can do is contact King Player Support.
To contact Support please use the Help function (big pink question mark) of your game.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
I am not receiving my rewards
How to establish free bars and other
I’ve spent some $$ trying to advance but have sworn off wasting anymore money. I’ve been stuck on one level for over a week. It seems the only rewards given are when you don’t open the game for awhile
