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Astros vs. Aliens Gold Bars Issue - Edited by CM: Issue fixed!

aeronCCco
aeronCCco Posts: 9

Level 2

edited May 21 in Support

Hi! Has anyone here encountered this? I participated in the Astros vs. Aliens event and should have won 20 gold bars. Unfortunately, I did not receive my. 20 gold bars. I'll attach photos to support my discussion.

Best Answers

  • QueenB
    QueenB Posts: 15,262
    Answer ✓

    Hi everyone,

    Thank you for bringing this issue to our attention and for your patience as we address it.

    We understand your frustration and will investigate and see what might have happened and how to correct this. We will keep you updated through this thread as soon as we have more information.

    Thank you for your patience 🙏

  • QueenB
    QueenB Posts: 15,262
    Answer ✓

    Hi everyone,

    We apologize for the inconvenience caused and happy to report that your missing Gold Bars will get added to your game shortly. Please close the game app and open it again if you have the game open now and your GB should be available 😉

    If you have not received your GB yet, please share with us your Game ID and will be happy to assist!

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Answers

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