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I played this game 3 times and each time I only had 3choc squares left, then screen froze and was attempting to connect to app store which never happened. See pictures below. I have lost point awards or was not able to used any power-ups to complete my game. Why is this happening? It's only FAIR that King give me additional awards for what I lost.
My moves were over,usually if offers me additional moves. It did not do that all 3 times and got stuck that was trying to connect. I just played the game again and won. I don't know what happened, but I appreciate the help.
As info I am on an android phone.
Hello @Carol_L.🤗 A Warm Welcome to the King Community!
Is your level freezing before you collect those last 3 Licorice Swirl blockers or the moves are getting over?
Regarding the issue with App store —> Let's try some troubleshooting steps and see if it helps!
Can you tell me which device you are using?
Please reply by typing below🍫🍫
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
