Sign Up!

๐ŸŒถ๏ธ๐Ÿฌ Hot & Sweet right now in Candy Crush Saga!

Level 2927, game would not connect to app store 3 times,why?

Carol_L.
Carol_L. Posts: 4

Level 1

I played this game 3 times and each time I only had 3choc squares left, then screen froze and was attempting to connect to app store which never happened. See pictures below. I have lost point awards or was not able to used any power-ups to complete my game. Why is this happening? It's only FAIR that King give me additional awards for what I lost.

Best Answer

  • Carol_L.
    Carol_L. Posts: 4

    Level 1

    Answer โœ“

    My moves were over,usually if offers me additional moves. It did not do that all 3 times and got stuck that was trying to connect. I just played the game again and won. I don't know what happened, but I appreciate the help.

    As info I am on an android phone.

Answers

  • PummyRaj
    PummyRaj Posts: 44,082
    edited May 15

    Hello @Carol_L.๐Ÿค— A Warm Welcome to the King Community!

    Is your level freezing before you collect those last 3 Licorice Swirl blockers or the moves are getting over?

    Regarding the issue with App store โ€”> Let's try some troubleshooting steps and see if it helps!

    Can you tell me which device you are using?

    Please reply by typing below๐Ÿซ๐Ÿซ

  • Carol_L.
    Carol_L. Posts: 4

    Level 1

    Answer โœ“

    My moves were over,usually if offers me additional moves. It did not do that all 3 times and got stuck that was trying to connect. I just played the game again and won. I don't know what happened, but I appreciate the help.

    As info I am on an android phone.

Hey! Would you like to give us your opinion?