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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️
Answers
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Is something going on with the game? I'm having trouble keeping my game connected to my Facebook. I finally got it to connect back today and all of my boosters are gone. My coins are still there but not my boosters. This is very frustrating!
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Hello Wendy @wendy0167🤗 A Warm Welcome to the King Community!
Yes! There are couple of issues going in the game! And, connection to the Facebook and losing boosters is one of those!!
Can you tell me which device you are using?
Can you please check whether your friends' list & the level progress are intact or not?
Please reply by typing below 🍫🍫0 -
I'm using iPhone 15 Plus. My level progress is still there but my friends list is gone as well.
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My friends are showing now but my boosters still have not come back.
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I’m having the same issue. No password changes on Facebook, but keep getting disconnected from Facebook login. Tried to login tonight after update to Candy Crush Saga yesterday and getting wrong username or password error. Always worked before today. Issue is on iPad version.
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getting incorrect user name password
This is not correct as I logged in and out of FB using user name and password and still not able to connect.
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Hello and Welcome to the King Community @HeH 🤗
I am sorry to hear about the issue in your game! Some other players are also experiencing this issue and I have reported about it.
Can you please tell me which device you are using to play the game?
To reply back, you can type below🍫🍫0 -
I am using iphone15 pro max as well as iPad. It started yesterday where I continued to have to log into my acct and then today, it is showing error of incorrect user name/password
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how can I get my progress back on the app, I try to log in with Facebook and it says email & password don’t agree
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Hello & Welcome to the King Community @sperrin🤗
I am sorry to hear about the issue in your game! Some other players are also experiencing this issue and I have reported about it to our Community In-charge!
Please do not reinstall your game and wait till the glitch is fixed!
If you need to reply back, you can type below🍫🍫0
