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Hello Angela @angelacpht🤗
Unfortunately, we do not have any update about the issue yet! But the King team are aware about the issue and they are investigating it. Hopefully, we will have an update on Monday🤞🤞
Thank you for your patience & understanding!
Have a wonderful weekend!
I also have the same problem on my iPhone. Online I read where it says to delete FB and enter in your email & password before reinstalling FB. I did that 3-4 times, it still keeps saying my email and password combination is invalid. Really annoying, can’t get into my own account; especially after entering MY info 100% correct!! And obviously King hasn’t figured out how to fix it either…. smdh
Some features are back, but I still have to reconnect to Facebook every time, all my friends & lives are gone. My daily machine went backwards to 20 days too. It’s like I have no history. It’s very frustrating and disappointing. Why play a game where you lose everything.
the exact same is happening here. Support is not helpful at all. Approach given by support was to login with the king account and then get the progress that I had made (with the Facebook Account) restored. Once I had done so, the support told me that a restore of the former progress is not possible.
Dear Support Team - I am losing 13.000 levels here. This is a no go.
Who can help?