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Just 30 minutes instead of 1 hour

Posted this before but issue is still there!!!! How can i ever win a 1 hour challenge (where you get 1 hour of free lives) when i just receive 30 minutes of free lives on my clock????

There must be a bug!

Sending a mail to support has no effect, other than an automatic reply.

This is so annoying and frustrating.

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Comments

  • christinewupp
    christinewupp Posts: 9,833

    Hello @terranova11 I think the intended Beat the Buffet time of free lives probably really is just half an hour now, that is what all of us have been getting for the past two weeks on this event. There is probably no point contacting support about this, since it is a free event and if they don't give you what was promised then in this case it probably is the promise that is wrong and needs to be changed, I think. The best you can hope for is that King change the event screen to "30 minutes free lives".

  • terranova11
    terranova11 Posts: 138

    Hi @christinewupp , i don't think that's the case here. Because when my 30 minutes of free lives are done the challenge still continues for another 30 minutes, but i can't compete amymore.

    So i still think there is an issue.

  • christinewupp
    christinewupp Posts: 9,833
    edited May 20

    You don't need free lives to compete. I think that is perhaps why King have changed this. It was too easy to win. They don't like it if it's easy to win, they want players to spend money! So with just your normal five lives you have to buy boosters or spend gold to pass new levels if you fail too many levels.

  • terranova11
    terranova11 Posts: 138

    @christinewupp , the challenge takes 1 hour, it says 1 hour of free lives, it gives 30 minutes, challenge still lasts 30 minutes after that. And as i said, i do not compete because wins don't add up. Wins stick to the total i earned in 30 minutes. So there is no change of winning this challenge ever.....

    So.....still issues.

    But never mind.

  • Pyroyeti2
    Pyroyeti2 Posts: 66

    Level 3

    edited May 20

    I am not sure if it is a bug or a mechanic test. The win app version is still 1 hour. Honestly it is by far the most stable version of the game now.

    Sorta related, I think they have done what they do with Candy Royal. Some levels are extra difficult to jam you up. I noticed this that last few times I have played it and scores in the 500-600+ range seem to be the minimum now.

  • terranova11
    terranova11 Posts: 138
    edited May 20

    @PyroIllumination , it would be nice if KING would look into this matter.

    It's a mistake in the game. Have latest update, logged in- and out multiple times. Nothing changes.

    They make enough money....it is not too difficult to see the difference between 30 or 60 minutes. Just make it work properly.

  • christinewupp
    christinewupp Posts: 9,833

    Yes, I've found that too. I played it today and whereas the score to beat used to be 400 ish it's now almost 600.

  • Pyroyeti2
    Pyroyeti2 Posts: 66

    Level 3

    Unfortunately if it is a test, they never really tell us.

    If it is a bug, it is likely very very low in the q-u-e-u-e (triggers the forum filter). It could be weeks or months before they look at it, the fix would be quick but then it would go through the QA cycle, or whatever joke of a process King has, then into the deployment q-u-e-u-e. It could easily be months for it to get fixed.

    That being said I suspect this is a test and they did not update the wording. In that case it is very unlikely there will be a fix anytime in the remotely near future if at all. Once it "goes live" you would see the fix.

  • christinewupp
    christinewupp Posts: 9,833

    I agree, and I think it may be like all events, different platforms get different events. Maybe windows get 1 hour free lives and mobile now get 30 minutes. I'm not so sure the wording really does state it's a full hour free lives? It could be interpreted as "you have 1 hour for this event" and "some unspecified period of free lives. "60 minutes and unlimited lives" is a strange wording!

  • terranova11
    terranova11 Posts: 138

    @christinewupp , it says 60 minutes unlimited lives. It use to be 60 minutes just as it says. Now it still says 60 minutes but i only receive 30 minutes.

    The challenge lasts 60 minutes but i can only join for 30 minutes because after that it doesn't add my wins. So there is no way i could ever win this challenge ever.

Hey! Would you like to give us your opinion?