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Update on Generic response
BreeziMVE
Posts: 8 Level 2
in Discussions
Hey, everyone I had to take a minute to update you on generic response first I want to thank everybody for their comments good or bad all were well received and respected thank you for that and as a result of my post I received a personal email from customer service at Candy crush containing a genuine and heartfelt apology as well as 100 coins in my account. PS so for all of y'all who said I should have just got over it and I was oversharing, well they heard me and remember a closed mouth never gets fed.
Comments
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I am glad also. She is a good and kind soul, QueenB, when she spots a post of a needy newcomer she'll get it sorted for you !
Unfortunately as your original post was edited by the community manager it does now sound as if I had given you the wrong advice, especially in light of the good fortune of the community manager spotting your distressed post and being able to intervene to help.
I remember the original post was very long and painted a very different picture to the edited one as it now appears. I was reading into your original post that you had had two months of upset and stress over what was ultimately a minor and common issue in Candy Crush (losing connection during Candy Royale) My comment wasn't really meant to read that you "should just get over it" and I am sad that you think that is what I said. I merely answered your question of "what would YOU do if you were in my position?" or similar wording, which I definitely remember reading but which has been edited out of your post for some reason. I am sad about all of this editing as it now sounds like I was interfering in a matter that was none of my business, and of course I can no longer edit my own post myself.
Anyhow, good luck with your 100 gold bars. I am glad to read that you are happy with your compensation. Happy Crushing !
