Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Can I get an update on the help I asked for in getting back to the process I lost please? So very frustrated
Jan
I was asked to send a screenshot of my map showing where I was out back to. I am supposed to be in the 4000 level
Not sure why I keep having to do the same things over again lol. Can someone just please fix my game.
Thanks
I am sorry but I am still not sure what exactly it is you are asking help with. Your screenshot is just an image of your map. Does the game put on the wrong level? If so, which level should you be on?
This should work
Hi and Welcome to our Community
Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.
So go to questions in your game find a topic close. Select that then on that page it brings you to go all the way to the bottom you'll see contact us. Fill out the littles boxes. They will email you promptly. Then at that point you can email with them even send screen shots. They will do everything in their power to help. If nothing else they will try to compensate you to try and help with your frustration. hang in there
New here? Sign in or create an account to join the fun.
Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
