Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Is anyone having a issue with the chocolate box not allowing me to continue? The continue option is frozen and I have to back out of Cany Crush every time to continue playing.
Hi and Welcome to the King Community
Thank you for reporting , I will give feedback to the Game Team , in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
Hello @anyg4969 the Chocolate Box freezing has been an issue since October 2023 and even though King has fixed the issue it has reappeared as you can see from your issues.
I am afraid there is nothing that can be done to fix the issue and all you can do is contact King Player Support. To contact Support use the Help (big pink question mark) function of your game.
I tried what you suggested and it did not work.
Hi Welcome to the King Community
Did you check latest update your game and device software update?
Try following steps
1.Clear cache of your game and logout
2. Switch off your device atleast 2 mins
3. Switch on and login in
If don't work please mail player support area bottom of the page contact us mention your game I'd and problem details chocolate Box.
Have a great day 😊
Im not able to move foward because the continue button in the chocolate box is not working and I have to close Candy Crush to be able to play. Any insight?
New here? Sign in or create an account to join the fun.
Hi, I have purchased rewards. Ever since you stopped me to get free rewards by watching adds. That is not fair. instead of supporting customer to to buy rewords you stop them to use free rewards by watching adds. If I don’t get the free rewords I will stop plying and remove the app. Thanks
My candy crush saga game is not starting, various times i reinstall it but problem is not resolve..
Temu reklame me stalno izbacuju iz igrice.
how come when I buy something for 14.99 it charged me over 49 dollars
Dear sir made a successful payment of 35 rs but 10 gold doesn't add to my account my user id is 4478944257 kindly check it. I have attached a ss of payment
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
