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Is anyone having a issue with the chocolate box not allowing me to continue? The continue option is frozen and I have to back out of Cany Crush every time to continue playing.
Hi and Welcome to the King Community
Thank you for reporting , I will give feedback to the Game Team , in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
Hello @anyg4969 the Chocolate Box freezing has been an issue since October 2023 and even though King has fixed the issue it has reappeared as you can see from your issues.
I am afraid there is nothing that can be done to fix the issue and all you can do is contact King Player Support. To contact Support use the Help (big pink question mark) function of your game.
I tried what you suggested and it did not work.
Hi Welcome to the King Community
Did you check latest update your game and device software update?
Try following steps
1.Clear cache of your game and logout
2. Switch off your device atleast 2 mins
3. Switch on and login in
If don't work please mail player support area bottom of the page contact us mention your game I'd and problem details chocolate Box.
Have a great day 😊
Im not able to move foward because the continue button in the chocolate box is not working and I have to close Candy Crush to be able to play. Any insight?
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The game frequently disconnects from the internet even though there's no problem and the speed is over 8 Mbps. The game disconnects to prevent me from spending gems or paying for ads. Please compensate me for my losses.
Will I be able to solve this without paying.
After playing for 13 years every day I really want to tell you what I don’t like…. When I earn a reward, for example 5 minutes a piñata, I really want to have it 5 minutes!!!! But the game begins to ask me lots of things, offers me all kinds of special offers and when at last I can start allready at least 40 seconds are…
I don'tI don't know what genius decided you were going to limit the number of levels we are able to play nowadays. Last week I had to wait 4 days for new levels, finally got them on Wednesday, and I'm all out two days later. How do you expect to keep players with this nonsense? I found another game to play that is very…
My player id is 1851240840 plz start video add support
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
