Connection error

jennytlc14 · May 31

3 times I use 10 gold bar to get extra moves for my level but I never get the extra moves but I lost my 30 gold bar. How can I get back my 30 gold bar back .

cgbrown63 · May 31

I just had a similar problem and spent gold bars to get a UFO. The program got hung up. Now it's working again, and the gold is gone, but I didn't get the UFO.

cgbrown63 · May 31

https://community.king.com/en/candy-crush-saga/discussion/comment/3076352#Comment_3076352

I just logged in again, and the gold was refunded. Yay :)

PummyRaj · June 1

https://community.king.com/en/candy-crush-saga/discussion/452775/connection-error

Hello @jennytlc14🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

You will have to contact King Player Support team and request for your lost Gold Bars. I am assuming that you are playing on a mobile device. If so, please click on this (Green lettered) link and follow the steps & instructions that were provided there —> How to contact King Player Support to report an issue

If you have any questions or need further assistance, please type below🍫🍫

Connection error

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