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Hi And Welcome to the King Community
Thank you for reporting .in the meantime please check this
Check Your Internet Connection
: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps.Update the Game
: Make sure your game is up-to-date. Check the App Store or Google Play Store for any available updates.Clear Cache
: If you're on an Android device, go to Settings > Apps > Candy Crush > Storage > Clear Cache. For iOS, try offloading the app in Settings > General > iPhone Storage > Candy Crush > Offload App, then reinstall it from the App Store.Sign Out and Sign In
: You mentioned signing out—try signing back into your account after clearing the cache or reinstalling the app.Restart Your Device
: A simple reboot can sometimes resolve connectivity issues.Hello again @racingmom🤗
Sorry! I did not get the notification about your reply above! I have just responded in your other question —> HERE (click on the Green letters to open it). Let's continue to discuss in that question itself.
Since both your questions are about same topic, I will close this thread considering it as Duplicate post!
Thank you for understanding & hope the issue gets resolved soon with tips🍫🍫