When i click on my iphone 6 app it’s black

franfoanfranfoan Posts: 1
it’s not loading and I’m just staring at a black screen. I’m on level 1006 too 


  • ElsaElsa Posts: 19,017 Superstar
    Hi @franfoan, that's not a good thing!  Are you clearing out the history on your device?  Is your Internet connection good?  I am going to give you a link to do something troubleshooting to see if that corrects the problem.  No one else is reporting this so not sure if it's a glitch or something going on with the phone.

    Also please make sure that you have the most recent version of the game.  It might be a new glitch starting so I will continue to check the messages here to see if anyone else reports this. 
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  • CezdiamondCezdiamond Posts: 6,522 Community Manager
    Thanks @Elsa

    @franfoan we have not seen other complaints so it sounds like a device problem, please try the steps that Elsa sent and let us know how you get on :-) 

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