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๐ŸŒถ๏ธ๐Ÿฌ Hot & Sweet right now in Candy Crush Saga!

Can not assess Appstore on game

JPnana
JPnana Posts: 1

Level 1

Can not assess Appstore on game

Answers

  • Autterpop
    Autterpop Posts: 6

    Level 2

    check your internet connection to make sure it's stable, if that dosent work then clear the cache of the game app to remove any temporary issues. be sure to check if there are any updates for the game and install them. you probably already did this but restart your device to see if that helps.

    if the problem continues, try uninstalling and reinstalling the game, just make sure your progress is backed up first.

  • PummyRaj
    PummyRaj Posts: 44,053
    edited June 6

    Hello @JPnana๐Ÿค— A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game! Can you tell me which device you are using to play the game?

    Note: Please do not reinstall your game App! You will lose all your boosters & stored lives, which will not be reimbursed by King team!

    Please reply by typing below๐Ÿซ๐Ÿซ

  • PummyRaj
    PummyRaj Posts: 44,053

    Hello @Autterpop๐Ÿค— Welcome to the King Community!

    Thank you so much for pitching in and trying to help other players!

    Please do not suggest to reinstall the game App, as the players will lose their saved boosters and stored lives, which will not be reimbursed by the King Team๐Ÿ˜•

    Thank you for understanding & have a great rest of the day ๐Ÿซ๐Ÿซ

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