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Candy crush overriding music from other apps
pacingpanther1
Posts: 1
Level 1
in Support
Was there a new update that changed the playback functions of Candy Crush? Until today, I could listen to podcasts/music while playing. Now, the second I open Candy Crush, it kills whatever sound I have playing in the background.
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Answers
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Hi and welcome to the King Community
Thank you for reporting . please give your feedback here
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Have you turned the sound off in the game settings? I do get the occasional ad blaring out but otherwise I've muted everything in the app. If you want to listen to music on the same device I'd suggest you play the game without sound. At least until they have fixed this, if ever they do.
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I’m having the same issue. I’ve tried messing with the settings and haven’t been able to fix it.
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NEWBIE HERE - Is there a way to listen to music or podcast while playing the game? Something has changed and candy crush overrides anything I try to listen to… is there a fix or go-around? TIA
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Hello @SchroderoneS🤗 Hearty Welcome to our sweet King Community!
Is the music too loud when you are downloading the game, and while the Ads are playing, etc.,? If so, it was reported to the game team to look into!
Let me find out if our Candy Community In-charge has any update and get back to you👍️
If you have any questions in the meantime, please reply back by type in the blank box given below to my comment🍫🍫
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The game music isn’t too loud - it’s that I cannot play the game while simultaneously listening to music or a podcast from another app without the game sound overriding everything. Just until recently, I was able to play the game while simultaneously listening to music or a podcast.
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Hello again @SchroderoneS, Thank you replying back and clarifying🤗
Yeah! I too noticed that couple of days ago!! I thought it was my device😅
Let me ask our Community Manager and find out if there were any changes made to the game settings!
I will get back to you tomorrow🍫🍫
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I’m having the same issue - just starting today. Have turned off music & sound in Candy Crush but can no longer listen to a podcast whilst playing. Will definitely reduce the amount of time I play Candy Crush until it is resolved
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iPhone
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