There was only one time where I didn't get the gold bars I was entitled to, and the other gold bars were fine. I think the only way to do this is to contact customer service and ask them to check your ID and try to get the gold bars you deserve.
I only have one catch, @steventseng.
When I played a level, the "Shipmates" event was not yet available in my game, it had been there for a short time in the last few days, I don't think I will be able to play with you to select you in our team.