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connection issue
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I’m having the same issue. Was on the last level of candy royale and needed to use 10 gold bars for the extra 5 moves and it wouldn’t connect just buffering and buffering. Lost out on 210 gold bars cos I had to close the app down 😵💫
I am not sure if King have an emergency team around at weekends? I heard they don't work weekends and only the bots or AI are around to give automated answers. But let's face it, losing Candy Crush for a day or two isn't really an emergency in the grand scheme of things, is it? Let's all just do something else instead.
makes me so mad. Losing all my time I paid for. Can't use gold
I’m having the same issue on iPad and phone. Says I’m offline. Rebooted everything and tried again still no success. Anyone heard if there’s a fix yet?
Thanks for this information. It is reassuring to know there is nothing wrong with our devices and games. I guess it's time to find something else to play or do this weekend.
I am unable to log into my account. It says connection issue.
Yep. None of us can. 2 ipads and 3 androids. Same problem. King is ridiculous.
Same! I was going to buy a gift card but I can't access my account.
I have never had a connection issue in all the years of playing Candy Crush but suddenly tonight when trying to open the game on a second device I lost all connection to the server on all my devices, just like you did. I think this is not us, it's them. As it's weekend now, I'm not sure if there is anyone around at King to fix it…..
Im having a similar issue for the last hour. @kiara_wael
Doesn't help! I have the same problem on 2 ipads and 2 androids!
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
