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connection issue
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I’m having the same issue. Was on the last level of candy royale and needed to use 10 gold bars for the extra 5 moves and it wouldn’t connect just buffering and buffering. Lost out on 210 gold bars cos I had to close the app down 😵💫
I am not sure if King have an emergency team around at weekends? I heard they don't work weekends and only the bots or AI are around to give automated answers. But let's face it, losing Candy Crush for a day or two isn't really an emergency in the grand scheme of things, is it? Let's all just do something else instead.
makes me so mad. Losing all my time I paid for. Can't use gold
I’m having the same issue on iPad and phone. Says I’m offline. Rebooted everything and tried again still no success. Anyone heard if there’s a fix yet?
Thanks for this information. It is reassuring to know there is nothing wrong with our devices and games. I guess it's time to find something else to play or do this weekend.
I am unable to log into my account. It says connection issue.
Yep. None of us can. 2 ipads and 3 androids. Same problem. King is ridiculous.
Same! I was going to buy a gift card but I can't access my account.
I have never had a connection issue in all the years of playing Candy Crush but suddenly tonight when trying to open the game on a second device I lost all connection to the server on all my devices, just like you did. I think this is not us, it's them. As it's weekend now, I'm not sure if there is anyone around at King to fix it…..
Im having a similar issue for the last hour. @kiara_wael
Doesn't help! I have the same problem on 2 ipads and 2 androids!
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
For more Info Here
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥" while sending 5 lives. Or "Tip: Use…
Hi King Team & Candy Crushers! 👋 I've been crushing candies for 4-5 years (Level XXXX+), and one thing we ALL miss is a quick way to chat with FRIENDS while playing! **The Idea: Friends-Only Direct Chat** - Tap Friends tab → See online friends → Quick chat bubble: "Send lives + message!" - Example: "Good luck on 15k! 🔥"…
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
