i am unable to purchase on my iphone

Preeti27 · June 16

i cannot purchase on my iphone and it says itne nt connected when its connected and sometime i get NO money was removed from your account

kiara_wael · June 16

Hi and Welcome to the King Community

Thank you for reporting , This issues has been reported for more info here

https://community.king.com/en/candy-crush-saga/discussion/455261/important-announcement-candy-crush-saga-currently-down

PummyRaj · June 16

https://community.king.com/en/candy-crush-saga/discussion/455329/i-am-unable-to-purchase-on-my-iphone

Hello @Preeti27🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing! Thank you for letting us know that you are using iPhone!

Since how long have you been experiencing this connection issue? If it is just today/yesterday, there was a glitch in the game, that affected many Candy Players!! That could be the reason for the connection issue in your game too!

With regards to your second complaint — money was removed from your account —> Did it happen yesterday/today OR does it happen often?

Please reply by typing below🍫🍫

Preeti27 · June 16

No money was removed…

so when will this purchase be fixed?

its been like this since a month.

i am unable to purchase on my iphone

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