Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Why am I being double charged for all my purchases

pookierock
pookierock Posts: 3

Level 1

every purchase is being double charged, for months, can’t get through to apple

Answers

  • pookierock
    pookierock Posts: 3

    Level 1

    this sucks

  • PummyRaj
    PummyRaj Posts: 44,142
    edited June 16

    Hello @pookierock🤗 A Warm Welcome to the King Community!

    I am sorry to hear about the issue in your game and you cannot get through to Apple!!

    Please send a complaint through your game by following below steps⬇️

    • Click on the Pink Cogwheel (Gear icon) located in the top right corner of the game map screen;
    • Click on the ? icon in Settings window;
    • Go down to "My Purchases";
    • Scroll down to the option — "I think I have been charged twice/I don't recognize a purchase on Apple" ;
    • Follow the steps & instructions provided there.

    Hope the issue will be resolved soon and you will receive your money back🤞

Hey! Would you like to give us your opinion?