🚫 Treasure Hunt -Grey Screen Issue (Edited by CM:Fix coming on version 1.285)!

PummyRaj · June 8

https://community.king.com/en/candy-crush-saga/discussion/comment/3084209#Comment_3084209

Hi Mary @mary0813🤗 Thank you for replying back and providing details.

If the game and all other things are working find but, the Treasure Hunt, then the issue must be with this feature itself!

I have not seen other complaints (yet) in the Community and I do not have Treasure Hunt in my game! Let's wait till Monday and see if the issue is still persists, let me know and I will report to our Community In-charge.

https://community.king.com/en/candy-crush-saga/discussion/comment/3084216#Comment_3084216

Whenever our game/screen freezes, all we can do is to close the App — shutdown the device and restart it after 5 minutes — reopen the App and try again.

Please check and let me know if the freezing continues🍫🍫

HC_Ang · June 17

I also experienced treasure hunt hanged whenever I opened it for the past 2 days. May I know how to resolve it?

sigali1965 · June 17

I have the same problem with the treasure hunt. Almost a week

mary0813 · June 17

my screen problem started two weeks ago, no problem on my phone, tho

Forrest_Walsh · June 17

For the past several days, when I click on Treasure Hunt, my screen turns a little gray and Candy Crush freezes. I have to close the window and to start the game again.

I have a Samsung Galaxy 10.

Will you fix this bug?

kiara_wael · June 17

Hi and Welcome to the King Community

Thank you for reporting , Ill pass this to the Game Ream , in the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.

smabell83 · June 19

my “treasure hunt” or ads section is not allowing me to watch ads. When I click on it, my app freezes on a blank screen. Help!

PummyRaj · June 19

https://community.king.com/en/candy-crush-saga/discussion/455817/how-to-watch-ads

Hello @smabell83🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Can you please tell me which device you are using? And which version of the App do you have right now? Also, does your device has the latest software version installed?

Please reply by typing below🍫🍫

vivi1967 · June 19

Je ne peux plus accéder à la chasse au trésor. Celle ci est bloquée et figé l'écran, du coup je ne peux plus avoir de booster....

Est ce que cela vient de l'application ?

Merci pour votre réponse.

christinewupp · June 19

https://community.king.com/en/candy-crush-saga/discussion/455863/chasse-au-tresor-bloquee

I once saw this after I made a purchase to remove all ads from my game. The treasure hunt icon remained in my events list but could not be accessed. Do you still get other chances to watch ads for boosters?

🚫 Treasure Hunt -Grey Screen Issue (Edited by CM:Fix coming on version 1.285)!

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