Unable to connect to app store

leecee29 · June 4

I also cannot connect to the upgrades or shop from my kindle fire. I checked to make sure I had the latest update and I restarted by device but I cannot purchase anything. When it gives me the choice for extra moves it just spins and I know from this happening before that it takes a day get fixed.

Palash_Sarma · June 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3079434#Comment_3079434

You have to mail Contact us. mention your game I'd. Select game candy crush saga and problem details..

Erycaa · June 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3078785#Comment_3078785

Hi I now have mo saved lives and I had aprox 170 plus mo friend?

Screenshot_20240604_182156_Candy Crush Saga.jpg

Screenshot_20240604_182153_Candy Crush Saga.jpg

Palash_Sarma · June 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3080564#Comment_3080564

So sorry for you, let me check

Please add me from this link, so I could send life. Please mention your name in game

https://ccs2.play.king.com/6Rar/Invite?id=12&params=%7B%22coreUserId%22%3A%227204088083%22%2C%22actionCode%22%3A%22718600406%22%7D

BobnDee · June 4

Same problem. Kindle, latest version and 3 different Wi-Fi locations.

Pati621 · June 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3078669#Comment_3078669

I am using a HP Pavillion Laptop, which I have been using since I joined Facebook to play Candy Crush. I can still play on my Galaxy Android phone & My Kindle Fire (which has my level, but no friend list,nor can I get to the app store) Evidently the problem is on your end since so many others are having the same problem.. Please FIX !! ty

Pati621 · June 24

I finally got my game back, but still can not connect to the app store.. I have cleared cache etc. but still can not add friends.. It's telling me that I have to have an internet connection, WHICH I DO! The, s something clearly wrong

RachelP · June 24

The version on my phone was buggy so i logged out, not it won’t log in and it’s like a new account on level 1! When i try to log in it says to connect to the internet! Of course i’m connected, i’m writing this comment on the phone.

BTW, everything is working fine on my ipad.

I tried following the fix guidelines fromthe message i received when i wrote in and that hasn’t helped.
Maybe finally time to stop playing this addictive game!

This is the error I see when i select “log in with Facebook”.

Pati621 · July 4

https://community.king.com/en/candy-crush-saga/discussion/comment/3100022#Comment_3100022

I don't even get that window, where it tells me to connect to anything.. I'm on 5700+ on my phone and Kindle Fire, but the game, AGAIN, started me from the beginning.. I got it back for awhile, when I complained, but now lost it again.. I'm getting tired of all the problems Candy Crush is having. OH and I can't get to the app store at all.. No friend list either.. I DO hope they are losing lots of money, since that's what motivates most of these games.. FIX THIS

Unable to connect to app store

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