Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
I have been in contact multiple times about not receiving rewards for winning the tournament. I was told wait and wait. Now I'm being told still to wait and wait. I feel like I'm just being blown off like its no big deal. I did not receive the 3 colors bombs, 48 hours unlimited lives, or the $50 gift card. Is anyone else having this issue?
I also won and have contacted them and nothing
What a shame π€¦ββοΈ
Hello @kaycri8989π€ A Warm Welcome to the King Community!
I am so sorry to hear that you did not receive your reward from the Gift Cards Galore eventπ
Are you still waiting for it? Did you check your email β not just the Inbox, but also the Spam folder, Promotions folder, etc.,
Some players found their prize email in the Spam folder! Hence, making sure if you have checked there!!
In your opening comment, you said "you were told to wait for 48 hours"! Can you please tell me who told you to wait?
Hello @deliandrogeπ€ A Warm Welcome to the King Community!
I am sorry to hear that you did not receive your prize!
Are you still waiting to hear from King the team? Whom did you contact? The Player Support team?
Please reply by typing belowπ«π«