Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been reported
Hi zusammen ,habe aktuell das gleiche Problem . Der Support ist zwar schnell und nett,aber egal was ich mache ,das Problem bleibt .
Wie habt ihr es behoben ?
Podran solucionarlo?
Game can not connect to app store
I have problem with app store.is blocked
Me to
Same here!!!
Hello @mcgot1🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store, as we have received multiple complaints just in the past 24 hours!!
I have escalated the issue to our Candy Community In-charge! Please wait for few hours to receive any update from them!
But, in the meantime, please do not reinstall your game, as it might not resolve the issue, if the glitch is on King's side!!
Thank you for joining our Community! If you have any questions, please type below🍫🍫
If I can't complete a level I don't have the option to continue - it says connecting to app store and never let's me use bricks to continue play.
Al intentar usar gold para continuar jugando un nivel me marca contactando app pero no me da acceso que debo hacer?
Hello @Diane_Gauthier🤗 A Warm Welcome to the King Community!
I don't think the problem is on your side!! We have received multiple complaints about Candy Store not connecting! I have escalated this issue to our Candy Community In-charge.
I would have suggested not to reinstall the game App, as the issue is not on your side😕
Please wait for the update on this issue. If you have any further questions, please type below🍫🍫
Hello @mich751nat 🤗 A Warm Welcome to the King Community!
Looks like there is something going on with the Candy Store! We have received multiple complaints just this day alone!!
I have escalated this issue to our Community In-charge. If there is any information, we will update you.
Thank you for your patience & understanding🙏
CA
Can't connect to the app store since yesterday! Anyone else??
Hi , As mentioned. I did all the instructions posted but no results. Thanks
Please check this step here
Check Internet Connection
Restart the Game
Update the Game
Clear Cache (Android)
Settings
Apps
Candy Crush Saga
Storage
Clear Cache
Reinstall the Game
Contact Support
New here? Sign in or create an account to join the fun.
領取獎勵時連結誤
Son 15 giorni sempre su lo stesso livello
Bonjour,
Depuis hier je ne peux plus me connecter a l app store et utiliser mes lingots
cordialement
Sophie pacqueau
Não cosigo usar meus ouros
keeps whirring round at end of game with the message saying unable to connect to app store
anny ideas please?!
App Store won’t connect
What do I do how?
Playing with my tablet is anything alright. But with my smartphone, I cannot use my life. Connection to play store don't work anymore.i installed new. Startet mobile new. Nothing changed.
This issues has been reported to the game team in the meantime , Please check this step here
Frage
why when game ends does the App Store freeze up
MY candy crush saga can't connect to the app store.
Hello @lifau there is an ongoing issue with the app store that is currently being investigated by King.
Hello @Knitter3 there is currently an ongoing issue with the app store that is being investigated by King. Please do not uninstall your app.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
