Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Hi all,
I need friends and buddies, just lost my last account on level 15,670, all my friends, and 200 lives, and 12 years worth if playing, all gone.
Please help me get back up there.
Thank you.
Sign in or create an account to join the fun.
woohoo! Glad all your years didn't go down the drain.😁
And for future reference, I'd avoid Facebook play if I were you. Numerous issues have been reported about it lately, and I don't think King is bothering addressing those as all their attention seems to be toward side events.
I’m back!!!!
^ Keep us posted. Good luck!
Trying to get on the laptop now, it’s not been used in years so trying to update it.
Yikes! Glad I never bothered playing via Facebook.
But if I understood right, this sounds like a Facebook sync issue, not that your progress has been wiped completely. Are you able to access your game on the Windows app with your King account?
I logged out of my account, went to reconnect and it kept coming up with a failure to connect, tried logging in with email, but it said email not recognised, even though it’s the same email on my king account.
It is because of this @Deryck
This doesn't make sense to me. How can someone's progress get lost? Even if a device is reset, yes stored lives are erased, but level progress and friends remain. They're linked to whatever email account you save your progress to.
If you need friends, I recommend posting your invite link.